Mike,
I write to thank you for your help in marketing my apartment during this particularly difficult rental season. You are the only broker among the seven listing the apartment who seemed to have my interest at heart. I was particularly impressed with your plan to discount the rent in phases, expressly to avoid having the apartment remain vacant for the winter, suggested with the understanding that you need not be the realtor who would benefit from it.
Good luck in this fall rental season!
Charles Fortunato
Watertown, MA