Former Tenant; 2/2010

From mid-August 2006 to mid-February of 2009 I lived in unit #1 of 410 Newtonville Avenue. When I rented the apartment it was in need of painting and window repairs. These were completed prior to my move in date.

Michael was my rental agent; all of the apartments were rented through the fall of 2008 when, due to the impending sale of the property, Mr. Curry opted not to look for new tenants for unit #3 after the previous tenants had vacated.

In terms of maintenance Michael was always quick to respond to phone calls. The quality and depth of repairs varied based on the landlord’s judgment as to the appropriateness of investment in the property given its impending sale.

While I have never met Mr. Curry, I can say that Michael was an excellent liaison between landlord and tenant. This was my first rental experience without first hand interaction with my landlord. Michael was attentive, responsive, easy to reach, and always responded in a timely manner. As a manager Michael went beyond the call of duty when in the summer of 2008 when I was away and my dog sitter locked herself out of the apartment. Not only did he come and unlock the apartment but took personal time to help take care of my dog who was injured at the time.

Michael is a likable and personal manager who takes the time to get to know the tenants of the properties he manages and works hard to balance and maintain a positive relationship between the property owners and tenants.

SM,

410 Newtonville Ave.

Newton MA

Dear Mike,

Thanks again for helping us find our new home! You and Carla were both so nice. My roommates and I appreciate your honesty and the amount of time you spent with us, showing us apartments and answering our questions. You were the only Realtor that we worked with (out of 4 in total) who did not try to show us places above our price range or with fewer or more bedrooms than we wanted! And out of the 11 places we saw, we liked the 3 that you showed us the most!

Again, we appreciated your honesty so very much and are grateful for all of your help!

Christie Spadafora

Mike,

 I write to thank you for your help in marketing my apartment during this particularly difficult rental season.  You are the only broker among the seven listing the apartment who seemed to have my interest at heart.  I was particularly impressed with your plan to discount the rent in phases, expressly to avoid having the apartment remain vacant for the winter, suggested with the understanding that you need not be the realtor who would benefit from it.

 Good luck in this fall rental season!

 Charles Fortunato

Watertown, MA

Dear Mike,

I just want to say thanks so much for all you did for my family, when we were looking for a place to stay. You found us a very comfortable, safe and decent house. We really love this place and the apartment is really great. I think you are number one on my list as compare to other realtors. You were right on point and always on time for all the interactions. I will refer as many people I can to Newton Center Associates because your team has the answers for families looking for a better place to live.

Again Mike, thanks a lot for the apartment and thanks to your great team at Newton Center Associates.

Sincerely,

Will Ma-Coley & Family

Mike is a dedicated, principled, and extremely knowledgeable and professional realtor who does his best to ensure that the realty transaction/apartment rental process is as seamless as possible for the would-be house buyer/apartment renter.  I’ve rented apartments through Newton Centre Associates on two occasions, and have been thoroughly impressed with Mike’s customer-centric focus, as well as his thorough understanding of the real estate market in Newton and surrounding areas.

Mike recognizes that client preferences are dynamic, not static, and won’t try to make a “hard sell” or employ “guilt trip” tactics on a client when the client changes his/her mind about a particular real estate property.  I’ve been at the receiving end of such loathsome tactics from unscrupulous realtors at other realty companies, and might have become resigned to accepting such treatment as “the normal course of business” in the local real estate industry had I not, fortuitously, seen a realty listing from Newton Center Associates and followed through with an appointment with Mike to see some of the listed properties then available for rent.  It was a relief to finally deal with a realty company and realtor employing best practices and focusing on customer service.

I have been very satisfied with my experiences in dealing with Newton Center Associates and plan to rely on them in the future for residential moves in Newton and the immediate surrounding area.

Cheers,

Allen Hartt

I have rented three apartments through Mike and Newton Centre
Associates. Each experience has been outstanding. Over the years, Mike
has treated me with a high degree of care and candor, taking the time
to specifically show me apartments that fit my changing needs. While
maintaining a hectic schedule of his own, Mike always went out of his
way to accommodate my own busy schedule. What stands out most about
Mike, and by extension, his company however is that he genuinely takes
the time to get to know his clients, not as a means of securing
business, but, out of his own interest in getting to know people. Mike
is a person of the highest integrity. I strongly recommend Mike and
Newton Centre Associates.

Sincerely,
Brian Cronin

Dear Michael,

Just a note to thank you for inviting me to your Seminar and Trade Show. I learned a lot. You did a great job putting it together. You are one in a million.

Thanks for being a great realtor and friend!!

Regards,

Barbara Wong

“My terrible tenant left on Dec 31…and the apartment was a bit of a mess…Two of my friends said to call Mike at Newton Centre Associates.  Mike came over, could see through the grime and clutter at what a great apartment I had.  He advised me on the clean up and some renovations. Mike seemed confident about finding a tenant.

Long story happily ends with a wonderful tenant for Feb. 1^st.

 

I highly recommend using Mike and NCA.  I most certainly will call him for all my future rentals.  He is totally professional, friendly and gave everyone good advise.”

 

D Thompson

Newton Upper Falls

Dear Michael,

I would like to thank you for all you help. The renter for my studio has shown to be pleasant and easy-going.

It meant a lot to me to have someone as kind and efficient as you at my time of need. This was my first experience renting a space in my home, and I felt I could put all my trust in you. From the very start, I felt comfortable recognizing your competence and obvious “people” skills.

Thank you again.

Best regards,

Dubi Moshfegh

I think that there are few things more stressful than searching for an apartment from out of state and with a pressing deadline. However as my husband and I found knowing the right people makes all the difference. Mike was able to help us immensely to not only find apartments that fit within our price range but where in great locations. I have to admit the thing that stuck out more than what we were able to find was what we were able to avoid. One of the apartments that we both really liked Mike found out had a reputation for drug traffic and because of that he was not willing to risk it and go through with the rental. I appreciated that he held his standard even if it meant missing the opportunity for himself. All in all we found Mike very helpful which made the process so much easier! Ashley M.

Dear Michael, It was my great pleasure having attended your annual Real Estate seminar again this year. As a landlord more 14 years in Newton, I have come across many real estate related questions. Some of them were easily answered online or by other means, but many are left with no answers to my satisfaction. Few years ago, I was contacted by your office regarding an annual RE seminar for rental property owners. When I arrived in Marriott Newton Hotel. I was surprised by your greeting staff, the delicious dinner, the sponsors who were RE professionals with good track of records and most important, the speakers like you and others you invited. Your hospitality, the insights of RE knowledge, including rental properties and the topics of your seminars are highly valued by the audience. To my best, I took my unanswered questions into the seminars, and I brought back the satisfied answers out of it. Above all, you offered everything for free. Why? As you said in the seminar, you want to give back to your customers and your community that you care the most. I highly recommend to people that if you have any questions that are related to RE, then go to your annual seminars and ask the pros; if you need any help, then talk to Mike or visit WWW.NCA1.NET.
My Best Wishes, Joe Z Li