Likability

If the agent is too aggressive, rigid or is simply not welcoming, how will a buyer or a buyer’s agent feel about working with them?  It sounds crazy, but this can make a difference in a sale.  The listing agent represents the seller in more than just showing the property and handling documents.  If the listing agent provides a feeling of respect, trust, confidence and integrity, the buyer will respond to this.  If the listing agent is not on time, is not organized, doesn’t welcome the buyers, the buyers will feel this too and it reflects on the seller.